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Customer Service
General Info

How to Contact DribbleUp?

How to Contact DribbleUp?

At present, there is no published Dribbleup phone number to speak to the company’s agent about queries and shopping. However, any questions about the company's smart sports and fitness gear will be answered if you reach out to the customer care unit via company’s email address. Since there is no Dribbleup contact number, the company has introduced two email addresses. This increases the customers’ convenience. To seek product information, delivery, payment, and more, write to info@dribbleup.com. Dribbleup can also be reached at hello@dribbleup.com. Customers can also make an appointment to see a senior company officer at the corporate office of Dribbleup at DribbleUp, Inc., 130 New Hyde Park Road, Franklin Square, New York 11010, United States.

It is easy to access the Drubbleup account. Customers just have to make a Dribbleup login on the website. To log in, scroll down to the bottom of the website's home page. Click on Manage My Account. Customers will then be prompted to download the Dribbleup app on a new page. Download the Android or iPhone app – depending on the device to which it is downloaded. Then, create an account. Customers create a password and use it when logging into the app when needed. Login is necessary when orders are placed, and live talks with company experts are needed.

Dribbleup customer service offers a live chat option. To access the live chat facility, click Start a Live Chat at the bottom of the website's home page. During live chats, customers can inquire about product concerns and new orders. The live chat hours are daily from 8 AM to 11 PM ET. Live calls are a very effective way to communicate with customer service.

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Contact Information

DribbleUp Website:

DribbleUp Help Center:

Corporate Office Address:

DribbleUp, Inc.
130 New Hyde Park Road
Franklin Square, New York 11010
United States

Other Info (opening hours):

Live Chat Hours: Every Day: 08:00 am - 11:00 pm ET

More contact details

Summary of DribbleUp Customer Service Calls

556 TOTAL
CALLS
00:21 AVG CALL
DURATION
1% ISSUE
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call DribbleUp?

Payments and Charges Question:

  • “A pending charge on my visa of 18.99”
  • “I paid dribble up on Dec 27 of December and you guysxare trying to take another payment”
  • “Billing”

Request for Information Question:

  • “Need a representative - need correct email address!!!!!”
  • “How to get it on two phones”
  • “Question about membership”

Activation/ Cancellation Question:

  • “Never set up with app and want to cancel billing”
  • “Cancel subscription and get refund. My daughter already had subscription”
  • “Cancel membership”

Shipping and Delivery Question:

  • “Wrong ball was delivered”
  • “Recieved wrong item”
  • “Package at the wrong address? What to do with it?”

Account Question:

  • “Money was taken out of my account in the amount of 1699 and saying it's a reoccurring payment which I never authorized. I would like to be refunded thank you I never agreed to a reoccurring payment. I bought a one time glove and that is it please rei”
  • “Subscription”
  • “I am not able to login”

Product/ Service Question:

  • “Your product is a scam with no type of customer service I want to send your product back and get my money back for the ball and the monthly service I bought for a year”
  • “Membership issue”
  • “Having trouble with setting up ball”

Return/ Replace Question:

  • “Return issue”
  • “Need to returne a ball.”
  • “Return”

Refund Question:

  • “Refund”
  • “Refund for memebership”
  • “Refund for memeberahip”

Staff Question:

  • “Says to call customer service”
  • “Service issue”
  • “Customer Service”

Website/ Application Question:

  • “I'm trying to download DribbleUp to another device”
  • “Installing app for my grandsons”
  • “App not working”

Other Question:

  • “Live class problem”
  • “Never recieved”
  • “Issues with order”

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