DribbleUp
DribbleUp Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
DribbleUp has a 1.8 star rating from 24 reviews, consumers are mostly dissatisfied and 17% would likely recommend; common themes appear in DribbleUp reviews.
Positive Feedback
Customers note the product can be fun as a gift and praise the quality of the ball; some say the experience depends on recipient and setup.
Negative Feedback / Risk Areas
- Frequent reports of unauthorized charges, recurring billing and unwanted subscriptions; many request refunds.
- Poor or unreachable customer service with no reliable phone support drives many DribbleUp customer complaints.
- Difficulty canceling membership and confusion about automatic enrollment during purchase.
Key Takeaways for Future Customers
- Watch for automatic membership enrollment when ordering and monitor billing closely.
- Expect challenges reaching live support; plan to document charges if seeking refunds or canceling subscriptions.
- Consider whether you need the membership before purchase to avoid unwanted fees.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
DribbleUp has a 1.8 star rating from 24 reviews, consumers are mostly dissatisfied and 17% would likely recommend; common themes appear in DribbleUp reviews.
Positive Feedback
Customers note the product can be fun as a gift and praise the quality of the ball; some say the experience depends on recipient and setup.
Negative Feedback / Risk Areas
- Frequent reports of unauthorized charges, recurring billing and unwanted subscriptions; many request refunds.
- Poor or unreachable customer service with no reliable phone support drives many DribbleUp customer complaints.
- Difficulty canceling membership and confusion about automatic enrollment during purchase.
Key Takeaways for Future Customers
- Watch for automatic membership enrollment when ordering and monitor billing closely.
- Expect challenges reaching live support; plan to document charges if seeking refunds or canceling subscriptions.
- Consider whether you need the membership before purchase to avoid unwanted fees.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lake Ariel, Pennsylvania
I want to cancel subscription.
I'm separated from my wife; she has dribbled up a subscription on my credit card. Can you cancel it? I don't even know where the ball is.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel subscription
I would like to cancel my subscription. My son no longer uses the product! Your product was good, but he no longer plays basketball.
- Nice product
- No longer needed
Preferred solution: Cancellation of my subscription.
User's recommendation: Excellent product, but l no longer need the product!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBad service
- - I can’t reach a real person for support.
- - I received four products with unknown subs.
- - I canceled online, but charges continue.
- - I’m on a fixed income.
I have made many attempts to communicate with a real person. But this is how I have to continue.
I got your product, 4 to be exact. There was a subscription for each I was not aware of. I tried calling, no #. I went online to cancel the subscription.
That is the only way to contact you. At this time, I'm still being charged a subscription.
Please, please stop. I'm old on fixed income.
User's recommendation: Be more personal. Us old peps. It is hard to navigate on these devices
Mankato, Minnesota
I want a phone number to contact someone to cancel subscription.
Been trying to get a phone number to get my subscription cancelled. I would like to have this situation taken care of today.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBasketball gift
- - Order placed about 2 months ago for a basketball as a birthday gift.
- - Charged $18.12 for Feb and Mar, but not received.
About 2 months ago I ordered the basketball for a birthday gift in a couple weeks. I have been charged $18.12 for Feb.
and March and he doesnt even have it yet.
Please advise what to do. Thank you, Catherine Ruch
Gig Harbor, Washington
I have been trying to contact you
- - I want to cancel my membership and speak to a person.
- - I was told it would be canceled months ago, but I am still being charged.
Would like to talk to a person. Have been trying to cancel my membership.
It was suppose to have been canceled a couple of months ago and I am still getting charged for it. It really upset me that it is impossible to talk to a person.
Please cancel it for me and let me know that you have. Thank you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancelling subscription
Wants you go to anwerup to cancel. They charge.
It says 1.00 to do it. But automatically takes out monthly payments
Preferred solution: My subscription cancelled
Vancouver, Washington
Cancel subscription
I do not want the subscription. I asked for it to be canceled before it started.The repressive stated no problem but l still being charged for this product.
User's recommendation: Hello no
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPut me in a membership when ordering a soccer ball without my choosing.
- - Charged $18.68 monthly for a membership I did not choose.
- - Request reimbursement and cancellation notice.
- - Ask to fix signup policy.
I wrote a complaint, of which you have a copy, and expect a reimbursement for the membership charge on my card that I did not choose to have. I recently received my card's bill but no reimbursed credit for the monthly membership of $18.68 or cancellation notice of membership. Please respond with my money and correct your policy of signing up memberships on an order form without customer knowledge.
User's recommendation: Watch out for monthly membership sign up when ordering product.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAngry consumer
- - Purchase is difficult.
- - Poor communications.
- - No order or support number; unlawful membership fees; soccer ball charged without customer choice.
This company is lacking ease of consumer purchase, bad communications, and no numbers: such as order number, telephone number for customer service and unlawfull membership fees charged on and separate from, the purchase of 1 soccer ball which was not a choice given to the consumer at time of purchase.
Waynesboro, Virginia
Cancel subscription
I do not want the subscription. I asked for it to be canceled before it started. Please do not continue with this subscription thank you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI ordered 2 basketballs and a stand as a gift to me grandsons. They got the stand but no basketballs. Also I didn’t get the discount and its awful tryi g to contact anyone?!!!!
The partial shipment came, but no basketballs. Plus I cannot get an answer from them. They took my payment
- No person in customer service
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGrand children's gifts
I could not afford a monthly membership since l am retired, on a fixed income. All l want are the items l ordered for grandchildren's Christmas gifts
Naperville, Illinois
Did not sign up for subscription. Got a notification from my credit card today. Please help me out with a phone call
Dont want a subscription. Did not sign up for one will file a complaint with my charge card if I have to
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Murfreesboro, Tennessee
They just started a subscription without permission.
Cant get ahold of anyone to get a refund. Dont order this.
Its a waste of money. 
Cant talk to no one about a refund!
User's recommendation: Want a refund. How can I return it?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI’m am in my 60s, bought this for my grandson for Christmas and don’t understand the membership. I wanted With someone on the phone and I was told to give a credit card number. Don’t trust
No one can give out a phone number to call for help! I'll have to get one of my kids to show me how to return this and not be charged on my card every month for something I have no clue what it is.
- No telephone number to call
Preferred solution: Ton speak to somebody on a phone without being asked to submit a credit card number.
User's recommendation: I guess it’s OK for the younger generation
About
Using state-of-the-art technology, the Dribbleup App tracks your Dribbleup Smart Sports & Fitness Gear to guide you through live and on-demand workouts.
DribbleUp is ranked 184 out of 3009 in Sport category
Dribbleup
2016
Online
USA
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